Senior Citizen discount will apply/compute for passengers whose age is 60 years old or above and once the passengers ID number is entered. The 20% Senior Citizen discount applies to Base Rates only. The eTicket Facility displays the lowest available promo rate at the time of booking. Therefore, if the promo rate is available, it will automatically apply/compute instead of the Senior Citizen discount.
12% VAT will also be deducted from the fare. You may call the Customer Service hotline or visit our Booking Outlets should you need to compare rates.
A valid Senior Citizen ID (issued by Office of the Senior Citizens Affairs, Philippines.) or any valid Philippine Government Issued ID's bearing the birthdate of the passenger must be presented during inspection and boarding. Failure to present the required ID will forfeit the discount and ticket will have to undergo Revalidation (See Return Policy).
The Senior Citizens discount is applicable to Filipino Nationalities only.
Senior Citizens are suggested to travel with a legal-aged companion and to bring a medical certificate indicating they are fit to travel. They maybe subjected for check-up by the Vessel Doctor or Nurse on the day of departure. It is within discretion of the Vessel Doctor or Nurse if the passenger is fit to travel and will be allowed to board.
Infants who are 1 month old and below 2.11 years old and below one meter in height are considered INFANTS and maybe allowed to board. They are advised to secure a medical certificate and identification proving their relationship with the accompanying passengers.
A fixed rate of Php250.00 will be charged per infant regardless of destination or accommodation. All surcharges are waived.
A separate ticket will be issued for the infant, however, he/she will be sharing his/her parent or guardian's bunk or room.
No more than two (2) infants will be allowed per adult passenger. The succeeding infants will be charged full promo fare or 75% off on base rates plus all the surcharges.
Infants will not be boarded unless accompanied by an adult (parent or guardian).
Passengers who are more than 24 weeks pregnant will be denied boarding the vessel.
Pregnant passengers must be present a medical certificate showing that gestation or pregnancy is 24 weeks or below. They are also suggested to travel with legal-aged companion. They maybe subjected for check-up by the Vessel Doctor or Nurse on the day of departure. It is within the discretion of the Vessel Doctor or Nurse if the passenger is fit to travel and will be allowed to board
Minor passengers who are below 18 years old and are travelling alone, MUST BE accompanied by their parents or legal guardians at the port. They should be endorsed to the Boarding Officers where the parent or guardian will be required to sign a waiver.
Minor passengers should be fetched by their declared representative's at the port of destination. The passenger will be put on-hold for release and will be endorsed to Department of Social Welfare and Development (DSWD) in the absence of their representatives.
For Persons With Disability, Medal of Valor awardees and Students, kindly proceed to our Corporate Booking Outlets and Authorized Retail Outlets to avail of the Special Discounts.
Please note that the Special Discounts are applicable to the Base Rate only and will not apply to discounted or promo rates.
Customers may send an email Refund request to [email protected] using the registered email address of the transaction. Only original etickets that are not boarded in status and has not undergone rebooking will be processed.
For Credit Card/Debit Card, reversal is 7-15 days to cardholder's account. Refund request must be submitted within 120 days from purchase date for it to be facilitated via email otherwise, refund will be directed over our Corporate Ticketing Outlets. A credit card voucher will be issued and processing is within 30 banking days.
For GCash, if refund request is placed within 120 days from purchase date, posting to account is real time. Beyond this, refund should be facilitated over our Corporate Ticketing Outlets. Refund is in Cash Form..
For Other Cash and ATM paid bookings, refund should be done over our Corporate Ticketing Outlets.
For direct refund requests over our Corporate Ticketing Outlets, the account holder or passenger are the valid requestors and is required to submit the complete set of itinerary and present a valid government issued ID. If the passenger or account holder will authorize a representative to request for the procedure, the representative must present a signed authorization letter and his/her valid ID as well.
Refund is subject to the following surcharges:
* No Partial refunds shall be given for the tickets availed on room rates. Refunds are released upon surrender of ALL issued tickets for a particular room.
Unused/Unscanned eTickets can also be REVALIDATED. Revalidation is any change in details of the ticket except for the passenger name or age, origin and destination of trip. This can be processed at the Corporate Ticketing Outlets. Present the eTicket Itinerary and valid ID.
Revalidation is subject to the following surcharges:
For eTickets purchased through credit card, Revalidation surcharge may be paid in cash or through credit card if the amount is Php250.00 or more. As for ATM, revalidation surcharge should be paid in cash only.
The following accommodation: Seater, SuperValue, Megavalue, Tourist, Business Class and Cabin are sold on a per bunk basis.
Passengers may or may not be assigned within the same cluster or within the same room.
Press OK to proceed with the transaction or press CANCEL to go back to 2GO Travel's main page.
2GO GROUP, INC., its parent companies, subsidiaries and affiliates (“2GO”) collects and processes your personal information (“data”) to comply with requirements under the law, to fulfill legitimate and commercial business transactions, to fully deliver the services in relation to your transaction with us, to improve our products, services, and processes, and enhance your customer experience. When applicable and pursuant to the aforementioned purposes, your data will be processed by our authorized service providers and carriers. These may be transferred to competent government bodies, courts or regulatory authorities as may be required. Your data shall be processed in accordance with the Data Privacy Act (DPA) and its Implementing Rules and Regulations. For more information on how your data will be processed and to know your rights under the DPA, please read the 2GO Group, Inc. Privacy Policy posted in our outlets or at https://www.2go.com.ph/privacy-policy
By proceeding with this transaction, you confirm that you read, understand, and agree to the 2GO Privacy Policy and the data processing purposes stated above. Please be informed that your rights to: (1)be informed, (2)object, (3)access, (4)dispute errors, (5)erasure, (6)damages, (7) data portability are fully respected by 2GO. You may opt out at any time by sending an email to [email protected].
In making this booking, you are confirming that you have the following required documents for your travel during this quarantine period:
Locally Stranded Individuals (LSI)
Manila to Bacolod
» LSIs with complete documents additional reqts:
- Not allowed Sep 3 to 7 port arrival
- Notice of Coordination from the receiving LGU
- Registration in S-Pass.ph is encouraged
» APORs with complete documents additional reqts:
- Allowed
- Negative RT-PCR test is required released w/in 3 days prior to entry in the port.
» ROFs with complete documents additional reqts:
- Not allowed Sep 3 to 7 port arrival
- Negative RT-PCR test
- Notice of Coordination from the receiving LGU
- Registration in S-Pass.ph is encouraged
Remarks
- From Aug 28 to 31, 2020 NO LSIs and ROFs will be allowed to enter the Province as approved by Provincial Incident Management Team
- LGUs are encouraged to advise LSIs & APORs to register in S-Pass.ph to ensure proper coordination and monitoring of arrivals
- Non-Reactive Rapid Test is not anymore required for LSIs starting September 1, 2020 port arrivals
- LSI and ROF repatriation suspended from Sep 3 to 7, 2020 port arrivals
- Due to MECQ, passengers with Bacolod City as final destination are not allowed to travel for the period September 8 to 30, 2020.
- Those bound to other Towns or Cities in the Province of Negros Occidental are allowed provided that the required documents are available during the time of boarding.
Additional requirement:
- Notice of coordination from the receiving LGU
Bacolod to Manila
- Bacolod City is on MECQ from September 8 to 30, 2020. Kindly ensure that you will be allowed to enter the pier area in Bacolod City before you make any bookings.
Manila to Iloilo
» LSIs with complete documents additional reqts:
- Notice of Coordination from the receiving LGU
- Registration in S-Pass.ph is encouraged
» APORs with complete documents
» ROFs with complete documents additional reqts:
- Negative RT-PCR Test released at least three (3) days before travel
- Registration in S-Pass.ph is encouraged
Remarks
- Negative RT-PCR test result is NOT anymore required for LSIs effective August 26, 2020
Additional passenger requirement:
- Notice of Coordination from the receiving LGU
- LGUs are encouraged to advise LSIs & APORs to register in S-Pass.ph to ensure proper coordination and monitoring of arrivals
Guidelines:
- One voyage per week, maximum of 150 pax.
Cagayan to Bacolod
» LSIs with complete documents additional reqts:
- Not allowed Sep 3 to 7 port arrival
- Notice of coordination from the receiving LGU
- Registration in S-Pass.ph is encouraged
» APORs with complete documents additional reqts:
- Negative RT-PCR test is required released w/in 3 days prior to entry in the port.
» ROFs with complete documents additional reqts:
- Not allowed Sep 3 to 7 port arrival
- Negative RT-PCR test is required released w/in 3 days prior to entry in the port.
- Registration in S-Pass.ph is encouraged
Remarks
- From Aug 28 to 31, 2020 NO LSIs and ROFs will be allowed to enter the Province as approved by Provincial Incident Management Team
- LGUs are encouraged to advise LSIs & APORs to register in S-Pass.ph to ensure proper coordination and monitoring of arrivals
- LSI and ROF repatriation suspended from Sep 3 to 7, 2020 port arrivals
Additional requirement:
- Notice of Coordination from the receiving LGU
Cagayan to Iloilo
» LSIs with complete documents additional reqts:
- Notice of Coordination from the receiving LGU
- Registration in S-Pass.ph is encouraged
» APORs with complete documents
» ROFs with complete documents additional reqts:
- Negative RT-PCR Test released at least three (3) days before travel
- Registration in S-Pass.ph is encouraged
Remarks
- Negative RT-PCR test result is NOT anymore required for LSIs effective August 26, 2020
Additional passenger requirement:
- Notice of Coordination from the receiving LGU
- LGUs are encouraged to advise LSIs & APORs to register in S-Pass.ph to ensure proper coordination and monitoring of arrivals
Manila/Zamboanga to Dumaguete
» LSIs with complete documents additional reqts:
- Either Negative RT-PCR Test or Rapid Test is required depending on City or Municipality (details sent in separate document)
- LGU Acceptance Letter
» APORs with complete documents additional reqts:
- Either Negative RT-PCR Test or Rapid Test is required depending on City or Municipality (details sent in separate document)
- LGU Acceptance Letter
» ROFs with complete documents additional reqts:
- Negative RT-PCR test is required
- LGU Acceptance Letter
Remarks
- LGU Acceptance Letter is required prior ticket issuance for all types of passengers bound to Negros Oriental effective Aug 17 onwards
- 9/1 RT-PCR or Rapid Test NO longer required for LSIs and APORs
- LGU Acceptance Letter is required prior ticket issuance for all types of passengers bound to Negros Oriental effective Aug 17 onwards
Manila/Dumaguete to Zamboanga
- Negative RT-PCR test result is NOT anymore required for LSIs effective August 26, 2020
- Confirmation permit from Zamboanga City Tourism office for City bound
Manila to Cebu / Cebu to Manila / Cebu Interports
- With specific requirements for passengers bound to Cebu City, Province of Cebu, Transit passengers and Cebu outbound starting Aug 1.
Manila to Iligan
» LSIs with complete documents additional reqts:
- Not allowed
» APORs with complete documents additional reqts:
- Allowed
- Letter of acceptance from the receiving LGU
- Need to contact LGU Iligan Tourism office for proper coordination.
» ROFs with complete documents additional reqts:
- Allowed
- Letter of acceptance from the receiving LGU
- Need to contact LGU Iligan Tourism office for proper coordination.
Remarks
8/28: Letter of acceptance is required for all pax type
9/1: IGN on MECQ from September 1 to 30
9/3 APORs and ROFs need to contact LGU Iligan Tourism office for proper coordination.
- Email Address: [email protected]
- Hotline# Globe-0906-342-3435, Smart-0919-9032256, TM-0997-6076292
- Telephone# (063) 221-3426
Iligan to Manila
» LSIs with complete documents additional reqts:
- Not allowed
» APORs with complete documents additional reqts:
- Allowed
1) Brgy. Health Certificate
2) Endorsement from Tourism Office
3) Medical Certificate from CHO
4) Travel Authority from PNP
5) Certificate of Employment
6) Company ID.
» ROFs with complete documents additional reqts:
- Allowed
1) Brgy. Health Certificate
2) Endorsement from Tourism Office
3) Medical Certificate from CHO
4) Travel Authority from PNP
5) Certificate of Employment
6) Company ID.
Remarks
9/1 IGN on MECQ from September 1 to 30
9/3 List of requirements provided for APORs and ROFs
Manila to Ozamis
» LSIs with complete documents additional reqts:
- Allowed
- Letter of acceptance from the receiving LGU
» APORs with complete documents additional reqts:
- Allowed
- Letter of acceptance from the receiving LGU
» ROFs with complete documents additional reqts:
- Allowed
- Letter of acceptance from the receiving LGU
Remarks
- Limit of 100 per voyage for LSIs.
- Letter of acceptance is required starting Aug 19 onwards for all pax with OZC as final destination including those who will enter via CGY or IGN.
Batangas to Caticlan
-Aklan Province including Boracay bound passengers
For Returning Aklanon and Travelers:
Secure a QR Code via Online Health Declaration Card at https://www.touristboracay.com or https://aklan.gov.ph and attached the following requirements:
Manila to Bacolod / Cagayan to Bacolod
» Returning Residents
Bacolod(Negros Province bound)
Fully Vaccinated
Web bookings for this route is temporarily disabled. Tickets can be booked by calling our hotline, (+632) 85287000 or visit any of the 2GO Travel outlets nearest you. Thank you and we hope to see you onboard!
Due to MECQ, passengers with Bacolod City as final destination are not allowed to travel until September 30, 2020.
Passenger count exceeds maximum number of passengers allowed in the chosen accommodation.
Please split bookings accordingly.
You are booking for passengers but the room's maximum capacity is .
In compliance with MARINA Advisory 2022-03 and DOTR Department Order 2022-001, only FULLY VACCINATED passengers will be allowed to travel through public transportation in and out of NCR during the implementation of Covid-19 Alert Level 3 or higher.
By proceeding with this transaction, you confirm that you are fully vaccinated or have received your 2nd dose in a two-dose series two weeks before your date of travel, or two weeks after a single dose-vaccine, and that you will present your proof of vaccination prior to boarding. Proof of vaccination are: 1) physical or digital copies of an LGU-issued vaccine card, a DOH-issued vaccination certification, or any IATF-prescribed document; WITH 2) a valid government-issued ID with picture and address.
By clicking "I Agree", I understand that I will be refused or denied boarding without liability on the part of 2GO Group, Inc. if I am unable to present my proof of vaccination on the day of my scheduled departure. I further agree to release and discharge 2GO Group, Inc. and its subsidiaries, directors, officers, employees, agents and representatives from any and all claims, demands, liabilities, or obligations whatsoever, including any direct, actual, consequential or exemplary damages, arising from my inability to travel due to any misrepresentation on my vaccination status.
Manila to Coron Transit/Travel Time: 51 Hours
Estimated Departure Manila: Wednesday at 12:30PM
Estimated Arrival Coron: Friday at 3:30PM