Travel Advisories

Announcements on 2GO Travel updates, delays and cancellations
 

Latest travel requirements for LSI as of June 28, 2020

Date Posted: June 29, 2020

Due to the latest DILG directive dated June 28, where it is no longer required for LSIs to submit swab test or RT-PCR negative test result, we would like to inform passengers of latest travel requirements: medical clearance certificate, travel authorization from PNP and valid ID.

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Additional travel requirements for Locally Stranded Individuals (LSIs)

Date Posted: June 26, 2020

In line with the government's call for additional travel requirements for LSIs, only those who can present negative RT-PCR test results shall be allowed to board our vessels.

For those with confirmed bookings from June 27 onwards but have yet to undergo the testing, you may rebook your tickets at no surcharge.

For those who are planning to buy our tickets, please ensure that you present a negative RT-PCR test result upon purchase of ticket.

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Guidelines for Travel as of June 19, 2020
Date Posted: June 24, 2020

Dear Valued Customers,

We wish to  inform you with the  latest travel guidelines.

If you are a Locally Stranded Individual (LSI), Returning Overseas Filipino (ROF) or Authorized Person Outside of Residence (APOR) please make sure that you have the all the required documents before travelling.

For booking and ticket revalidation, you can go to the nearest 2GO Outlet, call our hotline (02) 8528- 7000 or send an e-mail to travel@2go.com.ph.
Let us  continuously follow all the health and safety guidelines implemented in our 2GO outlets, port terminals, and especially inside the ship.

For more updates, follow us on https://www.facebook.com/2GOTravel.

#READY2GO

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No acceptance of LSI to and from Nasipit, Butuan until July 4, 2020

Date Posted: June 23, 2020

In line with the recent directive of Inter-Agency Task Force on Emerging Infectious Diseases (IATF-EID) issued to CARAGA Region, movement of LOCALLY STRANDED INDIVIDUALS (LSI) from and going to Nasipit, Butuan is temporarily not allowed until July 4, 2020.

2GO Travel will only accommodate Authorized Person Outside Residence (APOR) and Returning Overseas Filipino Workers (ROF) as long as they have the complete required documents during ticket purchase and check in.

For bookings and revalidation, please call our hotline (+632 8528-7000), email travel@2go.com.ph or go to any authorized 2GO outlet near you.

Please follow us on Facebook and Twitter for regular travel updates from 2GO Travel.

Thank you for your understanding and continued patronage.

We remind everyone to continue practice social distancing and to wear mask at all times.

Stay safe always.

#READY2GO


No acceptance of LSI to and from Cebu City until June 30, 2020

Date Posted: June 23, 2020

Due to implemented enhanced community quarantine in CEBU CITY, movement of LOCALLY STRANDED INDIVIDUALS from and going to CEBU is temporarily not allowed until JUNE 30, 2020.

However, Authorized Person Outside Residence (APOR) and Overseas Filipino Workers (OFWs / ROFs) returning for home will be allowed to travel as long as they have the complete required documents during ticket purchase and boarding.

For bookings and revalidation, please call our hotline (+632 8528-7000), send an email to travel@2go.com.ph or go to any 2GO outlet near you.

Please follow us on Facebook and Twitter for regular travel updates (2gotravel).

Thank you for your understanding and continued patronage.

We remind everyone to continue practice social distancing and wear mask at all times.

Stay safe always.

#READY2GO


2GO Travel Reminder
Date Posted: June 19, 2020

To Our Valued Customers,

To ensure passengers receive real time updates on voyage disruptions or cancellations, we encourage our customers to provide the following information when transacting with 2GO Travel and its authorized agents:

  • Residence Address (Barangay, Municipality/City, Province)
  • Email Address
  • Mobile Number
  • Alternate Contact Number

For bookings and revalidation of tickets, you may contact 2GO Travel at:

Or visit any 2GO Travel outlet and authorized agents near you.

Keep safe always.

#READY2GO


Updated travel guidelines as of June 15, 2020 for LSI, APOR and ROF
Date Posted: June 15, 2020

Please be advised of the updated travel guidelines as of June 15, 2020 for LSI, APOR and ROFs.

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Ipay88 Downtime
Date Posted: June 12, 2020

To Our Valued Customers,

The CREDIT CARD payment mode of our Online Booking Facility will undergo system maintenance on JUNE 13, 2020 (Saturday) from 1:00AM to 6:00AM (Philippine Time). No bookings will be processed within the given period.

We apologize for this inconvenience. Thank you.


Resumption of Voyages as of June 1, 2020
Date Posted: June 01, 2020

Effective June 1, 2020, government has shifted Metro Manila from modified enhanced community quarantine (MECQ) to general community quarantine (GCQ). This allows 2GO Travel to resume operations out of Manila. Please find below the latest trip schedule for June to July 2020. You may visit https://travel.2go.com.ph to check schedules for August onwards.

» Download Voyage Calendar - June to July 2020

For travel guidelines during this time, you may refer to this photo.

Book your trip now. Follow us on Facebook for latest information and announcements.

For those whose travels are affected since the announcement of quarantine, you may rebook your travels by sending an email to bayanihan@2go.com.ph, call 0906.572.6255, 0951.614.3362 or visit the ticket outlet nearest you.

We like also to assure you that your safety is our outmost priority so your cooperation regarding the observance of health and safety guidelines being implemented inside our stores, port terminals and on board will be very much appreciated.

Keep safe always.

Thank you.

2GO Travel


CREDIT CARD Payment Maintenance
Date Posted: May 16, 2020

The CREDIT CARD payment mode of our Online Booking Facility will undergo system maintenance on MAY 17, 2020 (Sunday) from 2:00AM to 4:00AM (Philippine Time). No bookings will be processed within the given period.

We apologize for this inconvenience. Thank you.


Cancellation of Voyages until May 31, 2020
Date Posted: May 15, 2020

Due to the viral outbreak of COVID-19 in the Philippines, the Philippine Government have imposed enhanced community quarantine on mainland Luzon. As a preventive measure, 2GO Travel is cancelling all voyages until May 31, 2020 unless the government lifts the community quarantine earlier.

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Cancellation of Voyages until May 15, 2020
Date Posted: April 27, 2020

Due to the viral outbreak of COVID-19 in the Philippines, the Philippine Government have imposed enhanced community quarantine on mainland Luzon. As a preventive measure, 2GO Travel is cancelling all voyages until May 15, 2020 unless the government lifts the community quarantine earlier.

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Cancellation of Voyages until April 30, 2020
Date Posted: April 11, 2020

Due to the viral outbreak of COVID-19 in the Philippines, the Philippine Government have imposed enhanced community quarantine on mainland Luzon. As a preventive measure, 2GO Travel is cancelling all voyages until April 30, 2020 unless the government lifts the community quarantine earlier.

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Cancellation of Voyages until April 14, 2020
Date Posted: March 24, 2020

Due to the viral outbreak of COVID-19 in the Philippines, the Philippine Government have imposed community quarantine on mainland Luzon. As a preventive measure, 2GO Travel is also cancelling all voyages until April 14, 2020 unless the government lifts the community quarantine earlier.

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