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2GO Travel is one of the largest, premier land and
sea-travel provider in the Philippines. Follow us
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Hotline: (02) 8258-7000

Frequently Asked Questions

What is the 2GO Travel policy on fortuitous events?

What is the policy on throwing of trash at sea?

Where can we locate life jackets?

Where are the designated smoking areas?

What is the implications for bomb jokes onboard?

What is the policy for chemicals, explosives, firearms and other prohibited items?

Can passengers carry plants onboard?

Are passengers allowed to bring raw meat and meat-products?

Do you allow bringing of livestock?

What are the vessels that accepts pet travel?

Are pets and animals allowed onboard?

What is the standard baggage allowance?

What are the guideline for authenticity of medical certificates?

What is the policy on senior citizens who wish to travel?

What is the policy on sick passengers or those with medical illnesses?

What are the restrictions for pregnant passengers?

What is the policy on the travel of unaccompanied minors?

What is the age range for minors?

What is your policy on travelling infants?

What are the acceptable IDs to be presented?

Where can we process refunds and revalidation?

When is the best Check-in Time?

How and where can we buy 2GO Travel tickets?

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