Pre-Boarding Reminders:

1. Passengers will be asked to present proper identification prior to boarding. Kindly bring any of the following IDs: • Driver's License • Passport • Company ID • School ID • SSS ID • GSIS ID • PRC ID • Other Government Issued IDs

2. Passengers who availed of a Senior Citizen discount, must present a Senior Citizen ID issued by Office of the Senior Citizen Affairs (OSCA).

3. Senior Citizen discounts are applicable to Filipino Citizens or Filipino with Dual Citizenship as indicated in RA 9994.

4. Full-paying passengers are entitled to a FREE personal hand carried baggage allowance of 50 kilos with dimensions of no more than 20 inches in height and 30 inches in width per piece. The Hand Baggage must fit into the passenger’s accommodation area and should not, in any way, obstruct passageways.

5. All baggages must be tagged with owners name and address.

Pregnant Women
Pregnant passengers who are more than 24 weeks pregnant shall be denied passage on the vessel. Women passengers who are less than 24 weeks pregnant must execute a waiver holding the Carrier free and harmless from any liability for any death or injury caused to the passenger or her unborn child, unless same is due to the willful or negligent act or omission of the Carrier.

Livestock
Livestocks are not allowed on board except for fighting cocks. However, fighting cocks must still secure quarantine certificates from the Bureau of Animal Industry and a bill of lading.

Pets
Pets and other animals (except for endangered species) are allowed on the vessel provided that they are properly caged and with quarantine certificates from the Bureau of Animal Industry and a bill of lading.

Plants
Plants and other flora (except for endangered species) are allowed on the vessel provided that proper documents are presented from the Bureau of Plant Industry.


Terms and Conditions of Passage:

The purchase of a 2GO Travel ticket by the passenger named herein shall be deemed to be an unconditional acceptance of the following conditions:

1. Non-Transferability. The ticket is non-transferable and shall be used solely by the passenger named therein(or hid legal heirs, in case of passenger death)is entitled to or may claim any compensation for injury, loss of life or damage to property. Neither shall the Carrier be liable to a person who, with decceit, misrepresentation, using a false identity, or through whatever similar means, is given passage by the Carrier.
2. Validity. This ticket is valid until the date of the actual voyage. Ticket may be revalidated to any available voyage subject to applicable fees and fare difference or can be refunded subject to applicable fees before the specified period.
3. No Show. The passenger who fails to take the voyage based on the schedule specified herein shall be tagged as "No Show".
4. Compliance with Rules and Regulations. The passenger undertakes to faithfully comply with the rules and regulations of the vessel particularly, but not limited to, such rules involving the maintenance of peace, order, safety and sanitation onboard the vessel. A passenger is prohibited from carrying flammable, combustible or highly volatile chemicals or substances, deadly weapons, firearms, explosives, firecrackers and other similar materials or any other items which may jeopardize the navigational equipment and procedures of the vessel, as well as the general safety of the vessel and its passengers.
5. Passenger Baggage. The passenger acknowledges and agrees that the term "baggage" shall mean any and all personal property brought by passengers on the vessel. Baggage classified as "Hand Baggage", refers to baggage that the passenger opts to carry to his accommodations on the vessel and which is light enough to be carried by the passenger by hand; "Excess Baggage", refers to baggage that the passenger hands over to the vessel staff and/or crew prior boarding for separate stowage in the vessel during the voyage. A passenger that has paid the full fare for the voyage is entitled to carry hand baggage with a maximum weight of 50kg. With dimensions of no more than 20 inches height and 30 inches in width per piece. The Hand Baggage must fit into the passenger's accommodation area and should not, in any way, obstruct passageways. A passenger who requests the Carrier to accept Excess Baggage shall be charged an additional amount based on the Carrier's Baggage Tariff. The Carrier shall not accept Excess Baggage that contain valuables like cash, jewelry, securities, works of art, valuable documents, perishable or breakable merchandise or any other articles of a similar nature. The Carrier shall not be liable for any loss or damage of the items in Excess Baggage which is accepted by the Carrier due to any misrepresentation or failure of the passenger to disclose the existence of such items in his Excess Baggage. It is agreed and understood that acceptance of Excess Baggage is at the Carrier's absolute discretion. The Carrier shall not be liable for any claims for damages due to its refusal to carry baggage. Pieces of baggage that are determined by the Carrier as offensive to public morals, including but not limited to, obscene pornographic material, will not be admitted either as Hand Baggage or Checked Baggage. The Carrier shall not be responsible for unclaimed and/or untagged baggage left in the Carrier's terminal and/or in any vessels. All unclaimed and/or untagged baggage will be disposed in accordance with the Carrier's security procedures.
6. Liability of the Carrier. The Carrier shall not be liable for any death, injury to the passenger, illness and/or medical expenses resulting from illness whether due to delay or otherwise, if the same is caused by any act or omission of the passenger, including but not limited to, self-inflicted injuries, an act or omission of a co-passenger, or the occurrence of a fortuitous event, as the same is hereinafter defined. The Carrier will only process a written notice to claim if (i) it is made by the passenger, in the case of injury suffered in the course of this voyage, or made by his heirs, in the case of death, and (ii) if it is filed with the Carrier within thirty (30) days from the vessel's departure from the port of origin. The Carrier will be liable only for losses, damages or deterioration of the Excess Baggage that is directly caused by its acts, omissions or negligence. The Carrier will not be liable where the proximate cause of such loss, damage or deterioration is a fortuitous event. The passenger agrees that the limit of the Carrier's liability for Excess Baggage shall be; (i) for loss, Twenty-Five Pesos (P25.00) per kilogram; and (ii) for damage, Eighty Pesos (P80.00) per kilogram. The Carrier shall not be liable for damages equivalent to more than One Thousand Pesos (P1,000.00) per passenger maximum baggage liability unless the passenger will pay valuation charges for higher value of baggage liability. With respect to Hand Baggage, it is agreed and understood that the same remains in the custody and under the control of the passenger before and throughout the entire voyage of the vessel and the passenger has the sole responsibility over said baggage. The Carrier shall be liable for loss or damage of Hand Baggage upon presentation of proof that the loss or damage was directly caused by the negligent acts or omissions of the Carrier, which liability shall not exceed One Thousand Pesos (P1,000.00) per ticket. The Carrier shall have no liability whatsoever for the loss or damage to baggage unless a written notice of claim (i) is presented to the Carrier within five (5) days from the date of arrival of the vessel at the port of destination. In the event the vessel is involved in any accident, collision, or other similar misfortune involving death or injury to passengers, the Carrier shall have no obligation to provide financial assistance, accommodations, per diem or living allowances of whatever kind and nature, to any passenger, his/her immediate family or relatives, unless otherwise directed by a competent authority or required by law.
7. Right to Refuse Boarding. The Carrier reserves the right to refuse boarding of a passenger or cargo that will pose a threat to the security, peace and order, safety and health of passenger on the vessel. Moreover, the Carrier has the right to refuse passengers arriving thirty 1 hour prior to the estimated time of departure, as reflected in the issued ticket. The failure of a passenger to arrive at the time directed by the rules and regulations of the Carrier is considered a No Show. The applicable surcharges shall be assessed on a No Show passenger upon his request for refund or revalidation of the ticket for another voyage. The Carrier reserves the right to reject passengers or their baggage if said passenger refuses to subject himself/herself or his baggage to the Carrier's security measures. Furthermore, the Carrier also has the right to refuse passengers without the complete travel documents required by the national or local authorities.